Thanks so much for posting about this. I am having a similar problem and before unisnstalling, as per your instructions, wanted to ask a question. I purchased a CS 6 license and it was installed on a hard drive on a Mac Pro. I recently upgraded to a new Mac Pro and put the hard drive from my old Mac Pro in the new Mac Pro. All of my other programs work, but not the CS programs. This computer is not connected to the internet and Adobe will not generate a response code, so I cannot activate via another (online) computer. I've tried to get help from Adobe chat but the person I was 'chatting' with could not even understand the problem. The reason I am hesitant to uninstall and reinstall is that I will lose all of my user preferences (actions, layouts, ect.). is there any other way to get a response code, so that I can send in my serial number? Thanks in advance for any assistance!
Request codes aren't on the disk or in the package - there'd be no point to that. They are freshly made BY YOUR SOFTWARE ON YOUR COMPUTER. So the response code will work only on your computer, it's a security thing. No, I don't know what you have to click to make it, but it may save you time know you can't get it off Adobe's web site, and you can't get it off your packaging.
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